(The guest are hereby requested to read all these conditions
carefully as he/she shall be bound by them)
THE CONTRACT:
When any booking is made and it is accepted by us either by
email, fax or letter confirmation, it constitutes a contract
between you and villa Retreat, Kodaikanal. All bookings are
taken on the condition that you accept these terms and conditions.
'Check-in' is the first day from which the Hotel is booked
for the guest. If the reserved room / cottage is occupied on
the previous night of the check-in date, Check-in will be possible
only after 10 AM.
‘Check-out’ is the last day for which the Hotel
is booked for the guest. Check-Out time is 9 AM
Maximum 2 adults and 1 extra person
OR 2 adults and 2 child (
3 to 8 years ) will be allowed to stay in one Room / Cottage
High Season TARIFF may be applicable
during:-
- Premium weekends of the year
- Festival Period
- All National Holidays like Central & State Government
Holidays of Any State.
BOOKING AND PAYMENT
To block the Rooms/Cottages for the dates requested you will
have to make a minimum of 50% payment of the period
of your stay, in advance. If you are unable to pay
the advance, the rooms/cottages for the dates requested by you
will be blocked provisionally and will be allotted to you, only
if the rooms/cottages are vacant at the time of your arrival.
Priority and Confirmation will be given to those who pay advance
before arrival.
Guests are requested to read carefully the information/photos
given in the website regarding the tariff, facilities, location,
etc, before making the payment.
VALIDITY
Hotel Tariffs and other prices are subject to change any time
and without prior notice.
TAXES
Tourists will have to pay taxes on the published tariff as per
Government notification.
SITE
ACCURACY
The Tariff, photos, description of facilities, location, are updated
frequently and accurate to our knowledge. The photos, which is
shown in the website is without any modification or special effects.
We reserve the right to change any brochure or information on
the website before or after your booking due to any events beyond
our control. In case we are aware of any changes, sufficiently
in advance we will notify you at the time of booking.
CANCELLATION POLICY
Cancellation / Change in Arrival Date, must be intimated to us
in writing.
Such cancellation / change in date will attract following retention
charges:
22 days before
the Arrival date
100% Refund
8 to 21 days
50% of the proposed period
of stay will be kept as retention charge
7 days before the arrival
date
No Refund
REFUND
No refund for early checkouts, than the proposed duration of stay.
The Company reserves the right to determine the quantum of refund
payable in case of cancellation/no show/ and the decision of the
Company on the quantum of refund shall be final. Refunds (if any)
for amendment and/or cancellations will be paid directly to the
Clients by Cheque. It would take at least 14 days to process such
refunds.
ARBITRATION
For all claims or disputes of whatsoever nature, shall be resolved
by a Sole Arbitrator to be nominated by the Company. The arbitration
shall be in held in Kodaikanal.
PAYMENT MODE
Payment can be made by depositing cash or Cheque favoring "Villa
Retreat” can be remitted at anyICICI or State
Bank of India branches across India.
ICICI Bank A/C No. 080305 000018
Account Name: Villa
Retreat Branch: Kodaikanal
State Bank of India A/c No : 000 000
11079 320086
Account Name:
Villa Retreat Branch: Kodaikanal
You can also pay online using Credit
Card.
Note: Kindly inform us after making the payment.
For clarification please contact: 93440 40940,
04542 240940, or mail us to: info@villaretreat.com
